One More Question

Blood sugar is an important part of managing type 2 diabetes1 —but it is not the whole story.

Appointments can often focus on numbers, results and immediate concerns. That can leave less time to discuss wider aspects of your overall health and wellbeing.

Asking one more question can help open a broader conversation with your healthcare professional, about what matters most to you and your long-term health.

One More Question offers practical prompts to help you prepare for your next appointment and feel more confident discussing your care.

Arztgespräch bei Diabetes: Ärztin und Patient im offenen Dialog über Werte, Alltag und Therapie

Making room for the whole conversation

Type 2 diabetes is often discussed through one number: blood sugar.

That number matters, but it does not provide the full picture. People living with type 2 diabetes may want to discuss a far broader range of physical, emotional, and practical health topics.

When conversations focus primarily on blood sugar, other important questions may go unasked. A broader discussion with a healthcare professional can help bring other aspects of living with type 2 diabetes into view.

However, a bigger conversation does not have to begin with a long checklist. It can begin with one question.

A bigger conversation, made easier to start

Ticket machines are appearing in public spaces globally.

Each ticket features a question designed to help people living with type 2 diabetes think about what they would like to discuss at their next appointment.

The questions reflect common information needs and knowledge gaps identified through research and patient insight. They cover topics including lifestyle guidance, long-term health planning and emotional wellbeing.

The ticket is not intended to provide a diagnosis or replace medical advice. It is a simple prompt: something to take away, reflect on and bring into a conversation with a healthcare professional.

One question to open a bigger conversation

People living with type 2 diabetes often have questions they want to ask, but may not always know where to begin.

Research shows that people want clearer information about what type 2 diabetes means for their overall health, how to support their care. They also want practical guidance on making changes work in everyday life, understanding how type 2 diabetes may affect other potential longer-term complications, finding support for emotional wellbeing and managing the everyday challenges of living with the condition.

These questions are not a sign that someone has failed to manage their diabetes, however, they reflect the complexity of type 2 diabetes and the desire from people living with the condition to have further conversations with their healthcare professionals.

One More Question turns that need into one simple action: find a question that matters to you and take it with you to your next appointment.

Online research helped identify key topics people most want to understand when living with, or at risk of developing, type 2 diabetes.

The questions below reflect common gaps in knowledge and the everyday challenges people may face—from understanding the condition to discussing wider health implications, lifestyle guidance and emotional wellbeing with a healthcare professional.

Find the questions that matter to you

The question bank brings together prompts for people living with type 2 diabetes, people who have recently been diagnosed and people who want to better understand their health.

Explore the topics below and choose the questions you would like to discuss with your healthcare professional. There is no need to ask them all – one is enough to begin with.

Save, download or print your selection and bring it along to your next appointment.

Understanding type 2 diabetes

Questions explaining what the condition is, why it happens, and how insulin works in the body.

Symptoms and diagnosis

Questions focused on identifying early warning signs, symptoms, diagnosis, and testing.

Nutrition and blood sugar

Questions about diet, healthy eating, carb counting, blood sugar swings, and managing sugar levels.

Managing type 2 diabetes

Questions regarding lifestyle changes, treatment options, daily routine impacts, and reducing overall risk.

Impact on overall health

Questions about how diabetes influences organs, nerves, digestion, immune system, and other potential complications.

Other related health conditions

Questions covering specific related conditions such as heart health, stroke, kidney/eye issues, infections, and hormonal interactions.

Understanding type 2 diabetes

Questions explaining what the condition is, why it happens, and how insulin works in the body.

What is type 2 diabetes?
What causes type 2 diabetes?
Is type 2 diabetes genetic or hereditary?
What is the link between obesity and type 2 diabetes?
What is the difference between type 1 and type 2 diabetes?
What is insulin?
What is insulin resistance?
How does insulin affect blood sugar control?
At what age is type 2 diabetes mostly diagnosed?

Symptoms and diagnosis

Questions focused on identifying early warning signs, symptoms, diagnosis, and testing.

What are the symptoms associated with type 2 diabetes?
What are the early warning signs of type 2 diabetes?
How do I know if I have type 2 diabetes?
How is type 2 diabetes diagnosed?
Can prediabetes be identified, reversed or cured?

Nutrition and blood sugar

Questions about diet, healthy eating, carb counting, blood sugar swings, and managing sugar levels.

How much does my diet impact my overall health when living with type 2 diabetes?
What food is considered “healthy” if I have diabetes?
How can I know if I’m eating the right amount of carbohydrates?
What dietary changes and foods are recommended for managing blood sugar?
What dietary changes are recommended for managing type 2 diabetes?
What foods should be avoided when you have type 2 diabetes?
Aside from my diet – what else might influence my blood sugar levels?
What might cause my blood sugar to change unexpectedly?
What should I eat when my blood sugar is low?
Can I eat something with sugar when I have type 2 diabetes?

Managing type 2 diabetes

Questions regarding lifestyle changes, treatment options, daily routine impacts, and reducing overall risk.

How is type 2 diabetes managed and treated?
How can I reduce my risk of developing type 2 diabetes?
Is it possible to reverse type 2 diabetes?
What lifestyle changes have the greatest impact on long-term metabolic and cardiovascular health?
What impact should I consider on my day-to-day life when living with type 2 diabetes?
What is the importance of exercise for people with type 2 diabetes?
Do I need to track my vitamin B12 levels if I have type 2 diabetes?

Impact on overall health

Questions about how diabetes influences organs, nerves, digestion, immune system, and other potential complications.

What does having type 2 diabetes mean for my overall health?
Which organs in the body are damaged or affected by type 2 diabetes?
What long-term health risks are associated with type 2 diabetes?
What complications are associated with type 2 diabetes?
What are the additional risks with having type 2 diabetes?
How does diabetic neuropathy develop, and how can it be prevented?
How does type 2 diabetes impact my immune system?
Can type 2 diabetes impact my digestion?

Other related health conditions

Questions covering specific related conditions such as heart health, stroke, kidney/eye issues, infections, and hormonal interactions.

How does type 2 diabetes affect heart health?
Does type 2 diabetes increase the risk of cardiovascular conditions?
Does type 2 diabetes increase the risk of stroke?
What is the connection between type 2 diabetes and cholesterol?
How does type 2 diabetes affect kidney health?
How does type 2 diabetes affect the eyes?
How do hormonal and thyroid conditions impact type 2 diabetes?
Do I have a higher risk of getting urinary tract infections (UTIs) if I have type 2 diabetes?

About type 2 diabetes

People living with the condition may need support to understand their diagnosis, interpret test results, make lifestyle changes and manage the practical and emotional challenges of everyday life. Research highlights common gaps in understanding and confidence, from uncertainty about blood glucose monitoring to difficulty knowing what to eat, how much activity is appropriate or what to do when results fluctuate. Understanding these needs can help move the conversation beyond general advice and towards care that reflects each person’s health, circumstances and priorities. Speaking with a healthcare professional can help people understand their individual situation and discuss appropriate care and support.

3 min. read

A better conversation starts with one more question

Whether you are living with type 2 diabetes, supporting someone who is, or looking to understand the complexities behind the condition, asking questions is a useful place to start. Explore the question bank to find prompts that reflect your concerns, select the ones that matter most to you and bring them to your next appointment. For further information about type 2 diabetes, comprehensive care and available support, visit X or speak with a qualified healthcare professional.

One More Question